you had OUR
best interest in mind, not your own."
"Having moved many times
for business, we have bought and sold numerous homes, and have
worked with a number of Realtors; working with you was a unique
experience. Throughout the entire process, we always felt as though
you were our partners and that you had OUR best interest in mind,
not your own. In a commission-driven industry, this orientation
is a rarity. You also demonstrated tremendous knowledge of the
area and of the listing brokers. Lastly, your reputation as honest
business people representing serious buyers seemed to carry a
lot of weight in the local brokerage community."
- Matt J. & Alison G.
"Their integrity is unimpeachable."
"The Ratcliffes are consummate
professionals, with a disciplined approach that results in the
highest price for sellers and the best opportunities for buyers.
They are gracious and patient, coaching their clients through
the inevitable stresses and surprises of real estate transactions.
Their integrity is unimpeachable. Honesty, fair play, and the
interests of their clients are more important to the Ratcliffes
than personal financial gain."
"...improve the property
for maximum return..."
"The Ratcliffes advised me
exactly how to improve the property for maximum return. In some
cases, they suggested improvements I had not considered; in others,
they advised against investments that would not provide a good
return. When the house was ready for sale, they executed a very
disciplined sales strategy, resulting in seven offers. After some
negotiation, we accepted an offer well above my target price,
with a two-week escrow and no contingencies."
we knew we could trust you
"It was apparent from my
first conversation with Judith that you approach the real estate
business on a deeper and more personal level than as a way to
make a living. When we met you in person, we knew we could trust
you to guide us through the process with integrity and understanding.
Above all, you were sensitive to my father's feelings as he said
a final good-bye to his home. I recall John saying that you saw
your role as one of helping us through one of life's transitions,
and that is exactly what you accomplished."
"We highly recommend our
agents, John and Judith Ratcliffe. We have bought two houses and
sold one with them. They are extremely knowledgeable, professional,
organized, great negotiators, experienced (since 1986), very attentive
to our needs, and they have an excellent reputation among other
agents. To us, what sets them apart from other agents is, in addition
to their knowledge and success in real estate, they are just really
nice people and you will enjoy working with them."
-Alyson W. & Richard L.
"Their confidence and sense of humor..."
"'They're the best,' my architect
friend told me, and I'm happy to report that my experience confirmed
his recommendation. From the outset John and Judith maintained
the highest standard of ethics, openness, availability, supportiveness
and diligence. Their attention to detail was great, their explanations
were invariably helpful, and one couldn't hope for smarter or
nicer people to work with. Last, but not least, I found their
approach to things extremely refreshing. Their confidence and
sense of humor kept me going throughout the process."
"...expert knowledge of the local market..."
"John & Judith are a
great team - both with years of expert knowledge of the local
market, housing stock and marketing trends. Their organizational
skills are stunning; I am a detail-obsessed control freak myself
and was able to relax and trust that Judith and John were on top
of every step of the complicated process. Most valuable in our
mind was how deeply ethical they both are, and how very well respected
they are by other agents in the area.Their diligence and great
working relationships with other agents really paid off for us
when it came time to hear offers on our house.
Because we were working with an East Coast relocation company
for our move, we had a complicated sale process, which meant reams
of additional paperwork for John & Judith to deal with. They
handled the whole thing with remarkable good cheer and excellent
attention to detail that spared us many headaches and netted us
many extra thousands of dollars."
"....the wisdom of
"You were wonderful in listening
to us and counseling us through each step of the process - sometimes
bending yourselves to our strong wishes but more often getting
us to see the wisdom of the advice you have accumulated in your
many years in the business. And we discovered that your reputation
for integrity and quality was well established in the real estate
community, which led to there being large numbers of prospective
buyers who made competitive bids for the home - resulting in a
very good price."
-David & Leslie L.
include their clients as members of their team."
"John and Judith work together
as a true team. In reaching team decisions, John and Judith clearly
bounce ideas off each other in order to combine the fruits of
their individual experience and wisdom. We could call either one
of them with questions and suggestions without feeling that the
other was really the main agent for us. John and Judith also include
their clients as members of their team. They listen to their clients
and decisions are made jointly with their clients; all decisions
were made on the basis of what was best in the long run for us
as the clients.
On the day the bids for the house
were opened, John and Judith fully demonstrated their extensive
experience and high reputation. They explained in detail to us
the strengths and weaknesses of each bid, and they made extremely
valuable recommendations which they then followed through to an
-Timothy & Christine L.
"Why...do business with anyone else?"
"After interviewing three other real estate agents, we selected
John & Judith Ratcliffe to help us sell our home and buy another.
It was one of the wisest decisions we've made. We knew how important
the sale of our old home and the purchase of our new one were
to us. John & Judith made us feel that these things were just
as important to them. After doing business with the Ratcliffes,
we have only one unanswered question: Why would anyone seeking
to buy or sell real estate do business with anyone else?"
-Larry R. & Karen B-R.